Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
For further info, please find our shipping policy here: https://pipemade.com/policies/shipping-policy
Most likely we do ship to the country you are in. Click HERE for a list.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Pipemade currently has separate stocks for different manufacturers, and therefore as an example if you add products from three different manufacturers to your shopping cart, these items will be shipped from three different warehouses.
By contacting us through firstname.lastname@example.org, we can bundle these orders into a one order, but this will add to the delivery time of the products.
You can contact us through our contact page or directly through email at email@example.com! We will be happy to assist you.
You're able to make your payments through a wide selection of payment options. Currently we support all major Credit Cards from MasterCard & VISA, PayPal, American Express and Apple Pay. For large quantity and frequent buyers, please contact firstname.lastname@example.org in order to discuss options.
Absolutely, we have a ton of corporate customers. Please reach out to us through email at email@example.com and we're happy to get everything sorted out for you.
Absolutely. We only work with global household names like PayPal and Stripe for our payment processing. Our payment processing partners have been audited by a PCI-certified auditor and are completely PCI DSS compliant to the most stringent level of certification within the payments industry: PCI Service Provider Level 1.
Our returns & refunds policy can be found here: https://pipemade.com/policies/refund-policy
Of course! We only work with the industry leaders, and would they be industry leaders without warranties?
All Picote products have a standard warranty of one year.
All Zewertools products have a standard warranty of one year.
All Spraypoxy products have a standard warranty of one year.
You can request a warranty claim through email: firstname.lastname@example.org
Answer the questions carefully and after you've filled up all the information, send the form. We will process it directly and you will receive a notification through email with further instructions after the claim has been processed.
WE BACK OUR STUFF WITH WARRANTY.
It's not always just fun and games - all things have their lifecycle, and this is especially true for things we stick in the sewer.
Even though we are perfect most of time, this is not the case EVERY time. When shit goes sideways, we and our respective manufacturers are here for you.